Privacy Policy
Last updated: March 2026
1. Introduction
Baldy's Bin Busting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following personal information:Name and contact details (email address, phone number, residential address) Service address and bin location details Payment information (processed securely through third-party payment processors) Booking history and service preferences Communications between you and us Website usage data (cookies, IP addresses, browser information)
3. How We Use Your Information
We use your personal information to: Provide, maintain, and improve our bin cleaning services Process bookings and payments Communicate with you about your service, including reminders and updates Respond to your enquiries and provide customer support Send promotional communications (with your consent) Comply with legal obligations
4. Sharing of Information
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking platforms, and email service providers. These parties are required to keep your information confidential and secure.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
7. Your Rights
Under the Privacy Act 1988, you have the right to:Access the personal information we hold about youRequest correction of inaccurate or outdated informationRequest deletion of your personal information (subject to legal obligations)Opt-out of marketing communications at any timeLodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@baldysbinbusting.com.au.